Patibandla Rajeev
Senior Salesforce Marketing Cloud Consultant. (5X Certified)
Iamrajeev.dev © 2022 All rights reserved.
Salesforce Marketing Cloud Brain Teasers
Salesforce Marketing Cloud Question: –
I am sending an email using ‘Send flow’ in Email Studio. The record in Sendable data extension against my subscriber key ‘12345’ has my email address as ‘vikram.singh@abc.com‘. However, I received the email on ‘vikram.singh@xyz.com‘ and not on ‘vikram.singh@abc.com‘. I tried again and got the same result. What could be the reason?
Added to original question: –
Then I tried sending the email through ‘Journey Builder’ and it worked fine and sent the email to the ‘vikram.singh@abc.com‘. What could be the reason for this?
Now when you are trying to send email with a target DE where subscriberkey is 12345 but email address is changed to vikram.singh@abc.com then from the journey settings we can define the email address to be selected either from all contacts or from the target DE.